Healthcare Management Administrators (HMA) is a professional benefits administrator located in Bellevue and owned by Regence BlueShield, offering a variety of products and services for employers and the group health plans they sponsor. HMA has been a leader in the Third-Party Administrator (TPA) Industry for more than 20 years because we recognize that the core of everything we do has to be service to our clients and their employees. We are a growing company approaching 200 employees. As an HMA employee, you will enjoy a competitive salary, strong benefits package, free parking, a collaborative team atmosphere and great flexibility.
Value Statement
Provide the Best Quality, Best Value, Benefits Management Solution.
Operating Principles
- Support the Regence Group Cause to transform health care, reducing health care waste and confusion for our members and their families.
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Treat our customers, partners and each other with respect, dignity and trust.
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Reward exceptional performance in service to our customers and be intolerant of behavior inconsistent with the highest standards of service.
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Develop business partner and customer alliances with those that share our values.
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Listen to our customers and measure our success through their eyes.
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Own issues and be accountable for their resolution.
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Foster a fun, collaborative team environment.
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Be creative, innovative, adaptable and forward looking.
As a mission driven organization, we believe in delivering superior value to our many self-funded Northwest clients by combining competitive rates with superior service. If you like our philosophy and would like to learn more about our organization, please E-mail your resume, cover letter and salary history to: recruiter@accesstpa.com. Faxed resumes are welcome at 305-574-0443.
We're Always Interested in Meeting Qualified People
If you are interested in customer service, claims processing, account management, or administrative opportunities with a leading third party benefits administrator, we welcome your inquiry. Please send resumes to recruiter@accesstpa.com or fax to 305-574-0443.
Account Manager
The Account Manager is responsible for direct management of a book of business, serving as the primary client liaison, and for ensuring the benefit administration needs of our brokers and clients are exceeded. The Account Manager is to provide support and assist in the development of the Account Services Representatives. They are responsible for meeting specific individual goals as well as departmental goals.
Client Services Account Manager
Plan Builder
Under the direction of the Manager, Consumer Directed Healthcare, this position is responsible for benefit plan building, plan document reviews and benefit recommendations in collaboration with our Client Services and IT departments. The individual in this position must have a detailed understanding of all major system modules. This position is responsible for the analysis of group plans and data; analysis and documentation of products in a test environment through implementation; and for analysis of new upgrades and enhancements to software, as well as testing the enhancements and ensuring a smooth launch to the production environment. Responsibilities include defining functional requirements and performing acceptance testing. User training on new features is expected.
Plan Builder
IT Systems Coordinator
The Systems Coordinator is primarily responsible for the 1st tier help desk response for a 200 employee company. This position troubleshoots and resolves problems for users in a timely and professional manner, assists with workstation and printer troubleshooting and maintenance, FTP set-up, Server maintenance, and user security and permissions administration. This role is a central one within HMA and interacts regularly with all levels of staff throughout the company.
IT Systems Coordinator