Account Analyst – Portland
Are you experienced in the insurance or healthcare industry with a strong customer service background? Do you have exceptional communication skills?
Would you enjoy working in a fun, collaborative, supportive environment?
If so…
We want to speak to you about a career at HMA.
HMA is a Third Party Administrator headquartered in Bellevue, WA in need of a dynamic, innovative Account Analyst to be part of the Client Services team in our Portland office. We are a wholly owned subsidiary of Regence BS, and have been here for over 24 years. HMA serves over 100,000 employee lives on behalf our self-insured group health plans. We offer a generous benefit package, competitive salaries, profit sharing, and a friendly welcoming culture. Here is your chance to work alongside and be part of a vibrant, fun and knowledgeable team of professionals with diverse backgrounds.
The Account Analyst is primarily responsible for direct contact with our self-insured clients or their brokers, and in cooperation with the Account Manager is responsible for problem solving and issue resolution. In addition, this position assists the Account Managers in daily activities, prepares renewal proposals and the monthly financial statements. Excellent customer service skills are required and a desire to meet or exceed our client’s expectations will lead to success in this position.
Essential Functions:
- Obtain insurance quotes to request new business and renewal numbers from the carriers.
- Collect and organize financial summary information monthly by running reports, sorting and delivering them to the Account Managers and/or client.
- Provide assistance in the general management to the Account Manager for the team’s existing accounts, which include problem solving, renewal negotiations, preparation of benefit recommendations and assisting in determining proper benefits.
- Provide general assistance to the Account Managers in completing their paperwork.
- Work with Compliance Services and the Account Manager to prepare: Benefit Recommendations, Summary Plan Descriptions, Summary of Material Modifications/Amendments.
- Other duties as assigned by your supervisor.
Successful Candidate will have:
- Minimum 2 years experience in the Health Benefits Industry
- Minimum 2 years working with Clients/Brokers
- Good working knowledge of the health benefits industry, including self funded benefit plans and excess loss
- Bachelor’s degree (Marketing or Business Administration) or equivalent education and experience.
- Agent’s License, Life & Disability a plus (but not required)
- Excellent customer service skills as well as oral, written and verbal communications
- Ability to work in a team environment, including ability to produce results in a challenging and dynamic environment
- Strong work ethic and ability to adjust hours in order to meet client needs
- Excellent time and project management skills
- Strong desire to exceed customer’s expectations
Healthcare Management Administrators (HMA) believes in delivering superior value to our many self-funded Northwest clients by combining competitive rates with superior service. If you would like to learn more about our organization, please E-mail your resume, cover letter and salary history to: recruiter@accesstpa.com Faxed resumes are welcome at 305/574-0443.